Roofline (Fascia & Soffits)
Frequently Asked Questions
General
Q: How do I know if the problem with my fascias or soffits is serious enough to bother about?
A: Any problem with your fascias and soffits should be remedied as soon as possible. There is no such thing as a problem too small. The sooner you have it fixed, the less it will cost you.
Q: How do I know that I’m not being overcharged?
A: Simply request an estimate or quote from more than one company for the work required. Although it is not always wise to simply accept the lowest price, this will give you a good idea as to what is a fair rate.
Q: How can I be sure that my fascia & soffits will be fitted correctly? I know there are a lot of ‘cowboys’ and ‘rouge traders’ out there.
A: We have never had an unsatisfied customer! Our work is important to us and so are our customers. While we do advertise we rely heavily on ‘word of mouth’ advertising. We also provide excellent after installation care to all our customers. If you have any problems or issues with your new fascias and soffits we are always here to help solve them.
All Installations are covered by a 5 year guarantee**.
**Only covers problems due to incorrect installation. All installations are covered by this guarantee except when stated otherwise. Any adjustments or repairs carried out by non approved parties will void guarantee.
Q: I live in a very small village on the outskirts of Bedfordshire. Do I fall within your operating area?
A: Simply click on the link to the ‘coverage' link to see a map of the areas we cover. If you are located on, or just outside, the border of the area shown in green then please contact us and we will be happy to confirm whether we cover your area. Remember, we are only a phone call away and always happy to help with any enquiries with no obligation.
Q: How much will an installation or repair cost? And when do I have to pay?
A: We price every job individually to make sure you pay only for what you receive. While we cannot give estimates for work until we have a description of the work required, we make sure you have a firm quote before any work is undertaken. There are no surprises in store when its time to pay. For a guide to our typical price ranges, please click here. Usually we only ask for payment when we have completed all work. However, on large installations we may ask for a deposit towards the parts and materials.
Q: What do I do with my old fascia & soffits?
A: Usually we will take your old fascias and soffits away. However, if you want to dispose of thess yourself then you may receive a small reduction in the cost of the installation.